Privacy Policy

At Pingla Foods, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide while using our services, website, or placing orders with us.

Information We Collect

We may collect the following information from customers:

  • Full name
  • Mobile number
  • Email address
  • Delivery address
  • Payment information
  • Order history and preferences
  • Device or browser information when using our website

How We Use Your Information

Your information is collected to:

  • Process and deliver orders
  • Communicate order updates and customer support
  • Improve our products and services
  • Send promotional offers or updates (only where permitted)
  • Prevent fraudulent transactions and maintain security

Payment Information

All online payments are processed through secure third-party payment gateways. We do not store your complete debit/credit card information on our servers.

Sharing of Information

We do not sell, rent, or trade customer information to third parties.

Your information may only be shared with:

  • Delivery partners for order fulfillment
  • Payment gateway providers for transaction processing
  • Legal authorities if required by law

Data Security

We take reasonable security measures to protect customer data against unauthorized access, misuse, or disclosure. However, no method of online transmission or storage is completely secure.

Cookies & Website Usage

Our website may use cookies and similar technologies to:

  • Improve website performance
  • Understand customer preferences
  • Enhance user experience

Customers may choose to disable cookies through their browser settings.

Customer Rights

Customers may request to:

  • Access their personal information
  • Correct inaccurate information
  • Delete their data, subject to legal or operational requirements

Third-Party Links

Our website or social media pages may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Policy Updates

Pingla Foods reserves the right to update or modify this Privacy Policy at any time without prior notice. Updated policies will be posted on our official platforms.

Contact Us

For any questions regarding this Privacy Policy or your personal data, customers may contact us through our official customer support channels.